Cancellation Policy - Regular Orders
At Fabby Glamtique, we understand that plans can change.
This policy applies to regular items. Pre-orders are covered by our separate Pre-Order Cancellation Policy.
Standard Shipping
Orders using Standard Shipping may be canceled within 24 hours of being placed, as long as the order has not shipped.
After the 24-hour cancellation window has passed, Standard Shipping orders can no longer be canceled, modified, or changed because processing may have begun.
Express Shipping
Orders using Express Shipping may be canceled within 2 hours of being placed, as long as the order has not shipped.
Express Shipping orders are processed for same-day shipment. After the 2-hour cancellation window has passed, an Express Shipping order can no longer be canceled, modified, or changed because same-day processing may have begun.
Shipping Rates and Delivery Estimates
Shipping rates and estimated delivery windows shown at checkout may vary by destination, order date, and carrier availability. The shipping option, rate, and delivery estimate displayed at checkout for your order are the current shipping details for that order.
Once an Order Has Shipped
Once an order has shipped, it cannot be canceled, modified, or changed. You may request a return after delivery if your order meets the requirements of our Return Policy. A restocking fee may apply. Please review the Return Policy for details.
Refund Timing
Approved cancellation refunds are issued to the original payment method. Your bank or payment provider may take additional time to post the refund.
Incorrect Delivery Address
For Standard Shipping orders, contact us at chat-us@fabbyglamtique.me within 24 hours if you accidentally enter the wrong delivery address. For Express Shipping orders, contact us within 2 hours because the order may be processed for same-day shipment. Once an order ships, we cannot make any changes to the order.
Order Cancellations by Fabby Glamtique
Fabby Glamtique reserves the right to cancel any order at its discretion due to suspected fraud, inventory discrepancies, pricing errors, or other unforeseen circumstances. In such cases, a full refund will be issued to the original payment method.