Shipping & Returns Policy

Last Updated November 11, 2026

Please carefully review our shipping and delivery policy when purchasing our products. This policy applies to purchases made from Fabby Glamtique.

Shipping Policy – Fabby Glamtique

Thank you for shopping with Fabby Glamtique. We are committed to delivering your order quickly and securely. Please review our shipping policy below.

Processing Time

All orders are processed within 1–2 business days after payment is received. Orders placed on weekends or holidays are processed the next business day.

Shipping Time

We offer Standard Shipping, expedited shipping, and overnight shipping. The shipping option, fee, and estimated delivery date available at checkout are based on your location and order details. Orders generally ship Monday through Friday, excluding weekends and holidays.

Once your order has been processed and shipped, the estimated delivery time will be provided. Delivery times may vary due to weather, holidays, or carrier delays beyond our control.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number so you can monitor the progress of your delivery.

Incorrect Shipping Address

Customers are responsible for providing the correct shipping address at checkout. If you notice an error, contact us immediately before the order ships. Fabby Glamtique is not responsible for packages delivered to an incorrect address provided by the customer.

Lost or Delayed Packages

Fabby Glamtique is not responsible for delays caused by the shipping carrier. If your package appears lost or significantly delayed, contact the carrier directly using the tracking information provided.

Damaged Items

If your order arrives damaged, contact us within 3 calendar days of delivery with photos of the item and packaging. If the reporting deadline falls on a weekend or holiday, it extends to the next business day. Retain the item and packaging for review. The damage-on-arrival process below applies.

Contact Us

For shipping questions, contact Fabby Glamtique Customer Support at chat-us@fabbyglamtique.me. We are happy to assist you and ensure you have the best shopping experience possible.

Return, Refund & Exchange Policy

Customer satisfaction is important to us. Please review this policy before making a purchase.

Return Window and Conditions

Return requests must be submitted within 3 calendar days of receiving the item. If the request deadline falls on a weekend or holiday, it extends to the next business day. Once approved, the return must arrive at the return address provided by Fabby Glamtique within 7 calendar days after the return-request window ends. If the arrival deadline falls on a weekend or holiday, it extends to the next business day. For ordinary returns, items must be unused, unworn, unwashed, and in their original condition with all tags attached and original packaging. You will also need your receipt or proof of purchase. Contact customer support for approval and a return address before sending anything back. We review requests and process returns Monday through Friday, excluding holidays.

Refunds and Restocking Fees

Approved returns are refunded to the original payment method. We inspect returned items and issue approved refunds within 5 business days of receiving the return. Your bank or payment provider may require additional time to post the refund.

If an item is out of stock and we must cancel the order, we will notify you by email and issue a refund to the original payment method. Please allow additional time for your bank or payment provider to post your refund.

No restocking fee applies to regular-item returns. Approved pre-order returns have a 20% restocking fee calculated on the amount paid for the returned pre-order item after discounts, not the whole order. The fee is deducted from that item's refund. No restocking fee applies to incorrectly shipped items or confirmed damage on arrival.

Exchanges

For a different size or item, return an eligible item and place a new order. We do not offer direct exchanges for ordinary returns. Replacement options for incorrectly shipped items or confirmed damage on arrival are described below.

Return Shipping

Customers pay ordinary return shipping, including when the original order shipped free. Original outbound shipping charges are not refundable for ordinary returns. Customers should use a trackable shipping method. Fabby Glamtique covers any required return shipping and replacement shipping for incorrectly shipped items or confirmed damage on arrival, including pre-orders. If we shipped an incorrect item and the whole order is returned for a refund, we also refund the original outbound shipping charge.

Damaged or Incorrect Items

Contact us within 3 calendar days of delivery with photos of the item and packaging. If the reporting deadline falls on a weekend or holiday, it extends to the next business day. Retain the item and packaging for review and wait for our instructions. For incorrectly shipped items or confirmed damage on arrival, you may choose a refund to your original payment method or a replacement. Fabby Glamtique covers required return shipping and replacement shipping with no restocking fee, including for pre-orders. We may resolve claims for inexpensive accessories without requiring a physical return.

Non-Returnable Items

The following items are not eligible for ordinary returns or exchanges. The incorrect-item and confirmed damage-on-arrival processes above still apply:

• Worn, used, or washed items
• Items without tags or original packaging
• Clearance or final-sale items
• Swimwear, including swimwear listed as matching sets or co-ords
• Intimate apparel and other items restricted for health or sanitary reasons
• All accessories, including earrings and select body jewelry
• Tights
• Fashion face covers
• Fashion or styling body tape and adhesive bras
• Gift cards

Contact Us

For return requests, contact Fabby Glamtique Customer Support at chat-us@fabbyglamtique.me within the applicable time window and before sending anything back. Include your order number and photos when reporting an incorrect item or damage on arrival.